Returns and refunds
1 Print page
2 Fill in and address on your package
3 Submit
If you do not like your purchase or it does not fit, you can return it within 30 days.
Reasons for return
Goods too big / too small
Goods defective
Goods look different than described
Miscellaneous:
One request:
To improve our service quality, it is very helpful for us to know the reason for the return and, if necessary, a brief description.
Please print out this page, note your reasons for return and send the page together with the items carefully packed and stamped to the following address:
Mallorca Collection
Adlerstr. 7
D-84051 Essenbach
The legal details of the statutory right of withdrawal can be found under No. 1 of our General Terms and Conditions. You can find them here.
Settlement of your return:
When paying by credit card:
If you paid for the goods by credit card, we will credit the amount to your credit card account.
With PayPal:
If you used PayPal, the amount will be credited to your PayPal account.