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Returns and refunds

1 Print page

2 Fill in and address on your package

3   Submit

If you do not like your purchase or it does not fit, you can return it within 30 days.

 

 

 

Reasons for return

 

 

 

 

 

 

 

 

Goods too big / too small
 


Goods defective
 


Goods look different than described
 


Miscellaneous: 

 

 

 

 

 

 

 

 

 

 

One request:

 

 

To improve our service quality, it is very helpful for us to know the reason for the return and, if necessary, a brief description.

 

 

Please print out this page, note your reasons for return and send the page together with the items carefully packed and stamped to the following address:

 

 

 

 

Mallorca Collection
Adlerstr. 7
D-84051 Essenbach

 

 

 

 

The legal details of the statutory right of withdrawal can be found under No. 1 of our General Terms and Conditions. You can find them here.

 

 

 

 

Settlement of your return:

 

 

 

 

When paying by credit card:
If you paid for the goods by credit card, we will credit the amount to your credit card account.

 

 

 

 

With PayPal:
If you used PayPal, the amount will be credited to your PayPal account.

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